2nd line – Support engineer

В корзину
10 Лет опыта работы Кандидат ID:836 Киев Дата добавления 4 нояб. 2019 г.
  • 10 Лет
  • Работа в офисе на полный день


Professional skills:
Communication skills: Communicative, responsible, customer focused, hardworking, enthusiastic, team player.
Organisational / managerial skills: leadership (I was responsible for a team of 5 people – IS Help Desk leader); implementation of Standard Change Management process which was related to Help Desk duties.
Job-related skills: Strong analytical skills, excellent customer service skills, successful dealing with difficult situations and conflict resolving, management skills, problem solving skills.
Is areas of expertise: Microsoft Server OS, HP OS, SharePoint, BizTalk, Security management, Phone Billing systems, IIS, MS SQL, PC hardware, Peripherals, Microsoft desktop OS, Apple products (iPhones/iPads), Android products (smartphones), Active Directory, MS Office, HP Service Desk, Service-Now, ITIL v3, CDMA/3G provider, Low cost roaming.
Language Capabilities:
Ukrainian, Russian (native), English (advance).

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