Харьков
Дата добавления 11 дек. 2019 г.
13 Лет
Работа в офисе на полный день
Summary:
Workaholic, pragmatic, realistic, sociable, initiative, leadership skills, self-disciplined, highly determined, responsible, good and efficient as a team member, experienced in working in international teams, ready to learn a lot. Can manage and coordinate high pressure projects very efficiently, without showing stress. Practical experience in Hardware + Software department management, IT Project Management, Demand & Delivery Management and IT Operations, End Users Support, IT Security Management, IT awareness improvement for end users, Data Leakage Prevention project implementation, IT performance Management, IT Services Delivery Management, IT Outsource, CMMI for development and ISO27001 standard implementation.
· Good working knowledge of different Project Management methodologies: Agile, Waterfall Model and PMBOK for different IT projects
· Over 19+ years of experience in IT field: HW/SW support, users support, IT service delivery management, Demand and Delivery Management, IT performance management, transformation management
· Over 13+ years of experience in IT Project Management field (software, hardware, transformation etc.)
· Over 13+ years of experience in IT Team\People management
· Over 8+ years of experience in IT Service Delivery Management
· Over 7+ years of experience in IT Budget management
· Over 7+ years of experience in IT Demand and Delivery management
· Over 5+ years of experience with IT Outsource vendors
· Over 3+ years of experience in Pre-Sale activities
· Over 2.5+ years of experience in IT Security field
Professional skills:
Project Management skills:
Agile Methodology, Waterfall, PMBOK, Project QA management (time, budget, without business impact and with defined quality), reports about milestones of the project, project execution reports, report about deliverables + project closure report (T*M, FC contracts)
Performance Management skills - Change Management, Risk Management, KPI and SLA tracking and execution management, documentation management (performance reports, MANCOM & SteerCo reports) Demand and Delivery Management: for IT projects and IT services provided to end users, for business representatives, negotiating skills
SW Project Management tools: Redmine, Trello, Youtrack, JIRA/Confluence, ODOO
IT Outsource: SLA\OLA and KPI management, backlog management, SEVerity management, Incident Management, IT Outsource contract management and costs calculation for IT services
ISO 27001: Implementation of the standard – processes model (HR + IT + BAU Processes) development and implementation, ISMS development and implementation, statement of applicability development
Standards: ITIL, ISO27001, CMMI for Development
Budget: OPEX\CAPEX management, forecast, planning and tracking of payments, cost optimization
Contract Management: Contract management with outsource partners and external and internal vendors\suppliers (FC, TxM)
Language:
Ukrainian (native), Russian (native), English (Advanced), German (Beginner)
