• Successful and professional Helpdesk/Technical support engineer with extensive and general expertise, who enjoys being part of successful and productive team
• Able to demonstrate the motivation and commitment required to achieve objectives
• Proven ability to provide clear answers to non-technical customer questions and implement process improvements
• Superior customer service skills with ability to balance technical support and administrative skills with interpersonal rapport
Professional Skills:
Virtualization, Technical support, Troubleshooting, Service desk, Infrastructure, LAN-WAN, Databases, Switches, SQL, Javascript, HTML, CSS, Remote control
Language:
Ukrainian (native), Russian (native), English (advanced)