Extensive experience with help desk software applications (Freshdesk, Zendesk); knowledge of Microsoft Office products and Mac OS; customer-oriented attitude, high level of empathy; good communication and problem-solving skills; able to think critically and analytically; proficient at working in multitasking conditions and to tight deadlines; passionate for learning and self-improvement.
Professional skills:
Freshdesk, Zendesk, customer support, Mac OS
Language:
Ukrainian (native), Russian (native), English (upper-intermediate), German (intermediate)