Solutions Architect / Customer Support Specialist

В корзину
7 Лет опыта работы Кандидат ID:11921 Киев Дата добавления 5 июн. 2020 г.
  • 7 Лет
  • Работа в офисе на полный день


In the process of client communication, I make sure that each case and its sub-tasks are treated with equal and complete attention. The implementation of such an approach, results in a never-ending pursuit of knowledge, experience and my personal interest - customer satisfaction.
Having a great eye for detail and a constantly evolving solution oriented personality with good problem solving skills makes me the resourceful, energetic, enthusiastic and prepared to go the “extra mile” person that I am, allowing me to constantly develop my skills, test and research new techniques, spot a possible trend/recurrence and possibly implement a worthwhile innovation in the process without any hassle.
My confident analytical and systematic mindset provides me with the possibility of picturing and strategically planning my future actions in the workflow of any business process.
With such qualities with me at all times, I am able to maintain a level of interest and actively participate in multiple projects/tasks as well as operate in a dynamic, fast-paced, preferably low noise team-oriented environment, which would allow me to make the most out of my organization skills to balance my personal life, grow and successfully prioritize the timely completion of daily tasks.
Professional skills:
International Relations, Internal Communications, Cloud Computing, Software Project Management, Data Collection, Data Modeling, Data Migration, Data Structures, Information Architecture, Information Management, Software Documentation, Customer Satisfaction, Business Process, VMware, Linux, SharePoint, SaaS, Time Management, Team Management, Team Leadership, Leadership Development, Business Analysis, Log Analysis, Confluence, TestRail, TestFlight, Digital Signatures, Data Import/export, KPI Dashboards, Merchant Services, Access Control Management, Customer Relationship Management (CRM)
Russian (native), Ukrainian (native), English (upper-intermediate)


  • Ukranian - Продвинутый / Свободный
  • Russian - Продвинутый / Свободный
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